Crisis Management

Crisis management means both precaution and management of emergencies. It should safeguard functionalities but also provide awareness of new opportunities that can open up in a crisis. Crisis calls for new and widened forms of cooperation. Secana helps your organization to plan efficiently for crisis management.

The current risk environment is complex. It covers a very wide range of perils and their consequences and it includes democratic issues, poverty, public health, pandemics, climate change, cyber-attacks, financial crises organised criminality and terror. These risks often overlap and stimulate each other. More than ever there are events at the local level which easily develop into crises on societal and global levels, due to the swift pace of technological development and the new role played by social media. Prevention, preservation, and restoration are the normal key issues for risk management and they should be supplemented by some notions of creative redesign.

Secana prepares your organization to handle crises efficiently for a best preservation and a possible creative redesign.

We help your organization:

  • To develop a methodology for decision-making in crisis situations
  • To plan, perform and assess crisis management exercises
  • To optimize co-operation between organizations during crisis management

Management of a crisis

A crisis situation that threatens to disrupt your core activities and the credibility of your organization requires urgent action. A methodology to handle a situation which includes uncertainty and often some confusion is essential for your organization. Secana helps you to prepare standards for decision-making in a crisis.

Managing a crisis is essentially about information. It is critical that crisis managers receive reliable information, but they do not always enjoy robust infrastructure or methods for collecting, analyzing and disseminating information to support decision making and crisis communication activities.

Secana shows you how to channel information to decision-makers and crisis managers in reliable ways. We help you establish a methodology to prevent, mitigate and respond to the consequences of a disrupting event that meets the requirements of multiple stakeholders.

Incident management

We show you what actions will be required in order to mitigate the consequences of an incident. Priorities are always discussed with your core objectives in mind.

We help you design warning systems which will overcome organizational inertias so that necessary responses are not launched too late.

Exercise and training

Train as you mean to perform. Well-trained personnel and strong organizational capabilities are essential should an emergency situation arise.

Make sure that your preparations meet your priorities and organizational objectives. Secana takes you through the training exercises that will ensure your key functionalities.

Secana assists in planning, conducting and evaluating exercises. Our knowledge covers a wide-range of types of exercises, from discussion-based to operation-based exercises, e.g. seminars, workshops, table-top to full-scale simulations exercises. We use a well-proven process to train for, assess, practice, and to improve the performance of specific tasks or roles in an organization.

Exercises and training are the best preparation for a crisis. Exercises may cover smaller or larger parts of a management process and they should be used for precise purposes like validating policies, plans, procedures, training, equipment or inter-organizational agreements; clarifying and training personnel in roles and responsibilities; improving inter-organizational coordination and communications; identifying gaps in resources; improving individual organization performance and identifying opportunities for improvement.